Privacy Policy

1. Introduction

Online Onward Ticket ("we", "us", "our") operates the onlineonwardticket.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to obtain flight reservations for visa applications and proof of onward travel.

By using our service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our service.

2. Information We Collect

We collect the following types of information when you use our service:

2.1 Personal Information

• Full name (as it appears on your passport)
• Email address
• WhatsApp number (optional)
• Passenger nationality and title

2.2 Travel Information

• Departure and arrival cities/airports
• Travel dates
• Trip type (one-way or round-trip)
• Number of passengers
• Special requests

2.3 Payment Information

Payment processing is handled by third-party payment providers (PayPal, UPI gateways). We do not store your full payment card details on our servers. We may retain transaction IDs and payment confirmation records for order tracking purposes.

2.4 Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on site
• Referral source

3. How We Use Your Information

We use the information we collect to:

• Generate your flight reservation document with accurate passenger details.
• Deliver your reservation via email and/or WhatsApp.
• Process payments and send payment confirmations.
• Provide customer support and respond to inquiries.
• Improve our website and service quality.
• Detect and prevent fraud or abuse.
• Comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business, such as email delivery services, payment processors, and hosting providers. These providers are bound by confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Safety: To protect the rights, property, or safety of Online Onward Ticket, our users, or others.

5. Data Retention

We retain your personal information for as long as necessary to provide our service and fulfill the purposes described in this policy. Order records are typically retained for 12 months for customer support purposes. After this period, data is deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data in transit.
• Secure server infrastructure.
• Access controls limiting who can view your information.
• Regular security assessments.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for the website to function properly, such as session management.
• Analytics Cookies: Help us understand how visitors use our website so we can improve it.

You can control cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data.
• The right to restrict or object to processing of your data.
• The right to data portability.

To exercise any of these rights, please contact us at dummyticketflight@gmail.com.

10. Children's Privacy

Our service is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our service, you consent to the transfer of your information to these countries, which may have different data protection laws than your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: dummyticketflight@gmail.com
WhatsApp: Available through our website